1 hour ticket response
DKT Group’s team of customer service technicians is committed to supplying fast answers to each of your inquiries. We’ll review your customer support ticket the moment it has been submitted and will reply back with a solution to your problem within less than 1 hour after the trouble ticket submission. In reality, our average customer support ticket response time is 20 minutes.
A Top–Quality Help Desk Support Service
Each member of our tech support staff has lots of years of experience in the shared web hosting services realm and most of them have worked for us for at least five years. They are all ready to answer all your requests in the most competent way possible.
An Easy–to–Navigate Help Center
To help you get a quick suggestion on how you can use a certain service, we have integrated a truly intuitive Help Center section in your Web Hosting Control Panel. You can search through an enormous collection of web hosting account administration articles and website management articles, have a glimpse at our F.A.Q. archive or watch our step–by–step video tutorials.