Customer Support Channels
A 1–hour Response Guarantee
Our client assistance crew is trained to rapidly attend to all shared web hosting services clients’ concerns and support inquiries. Via our ticket system, you will be able to send your inquiry and a support staff member will most likely go back to you in only maximum 1 hour. In reality, practice shows that the standard reply period is 20 mins.
A Top–quality Support Service
Our technical support service is provided by a team of proficient experts who definitely are prepared to reply to your question as soon as possible. You can easily communicate with the support staff by opening a help support ticket from your Web Hosting Control Panel or by sending us an e–mail message. On working days, you may as well call us on the phone or make use of the live chat option.
An Intuitive Help Section
Our Control Panel features a comprehensive know–how base that’s incorporated into all areas. In each area, you will find a Help control key that will load for you a selection of step–by–step courses on how to work with a selected element or carry out a particular action. Furthermore, we have crafted educational videos as a way to get a better idea of the Control Panel’s interface.