Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Web Hosting Control Panel you can find an in–depth Help section offering a ton of educational articles and regularly asked questions. They are contributed by our support team of capable techs. Just fill in your question and our clever software will show you the most suitable answer.

  • Top quality support service
  • Educational Videos

  • For those of you who would rather discover how to address a commonly encountered problem by watching an instructional video, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the tutorial videos are very short and simple to follow. They offer you visual demonstrations of various site management procedures.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 customer care service and feature a one–hour support ticket response time guarantee. Our proficient support engineers will be available 24–7 and will settle any issue that you may encounter within less than 60 minutes after the trouble ticket submission. In the majority of cases, a reply will be given to you in less than twenty minutes.