One of the usual reasons to get a server of your own is that you'll have comprehensive control over the software environment and you could install anything you need. This will permit you to run programs which need certain software in order to be present on the server, which isn't possible with a shared Internet hosting server in which you can install software just within the account, but not on a root level. If you aren't very familiar with such matters, however, you could come across difficulties because managing a server of your own is different from managing a regular shared website hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, so our admins can easily take care of various tasks which should be done or can resolve various problems that you could come across.
Installation and Troubleshooting in VPS Web Hosting
The upgrade is obtainable with all virtual private server solutions which we offer and you'll be able to add it either during the signup or anytime later on via your billing Control Panel. It comes with an hour of custom work on your server, so our administrators could help you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed if it doesn't work correctly, so you will not have to waste time to figure out what is wrong since they can assist you in a very quick and qualified manner. Because this is a one-time upgrade, you'll be able to get it just if you need it and if a certain task takes shorter time, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is effective in case you are unable to do something yourself or if you have our Managed Services upgrade, but the thirty minutes of custom work it provides aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers Hosting
You could add the upgrade to any of the Linux dedicated hosting services that we offer at any time that you need it. If you need some custom work from our administrators right after your hosting server is prepared, you can order the upgrade during the hosting server signup process, or if you need something to be carried out later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service offers 1 hour of work from our administrators on your machine, so in the event that you face any problems to install a third-party software or some program gives errors and doesn't work the way it ought to, our specialists can help you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is suitable if you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it provides.