Even though the hosting service supplied by the different companies is virtually the same, every provider has got a personalized platform with its own tweaks and ways to complete specific procedures. This is why, a rich knowledge base would be rather helpful both for people with zero prior experience and for technically practiced users who will ultimately learn how particular operations are executed, but will lose valuable time in the meantime. The objective of such a knowledge base is to help make the hosting service quick and simple to use, saving users time and energy. The end result is more content customers, since they can swiftly find the information they’re looking for, and much less work for the tech support staff representatives, because typically the majority of the queries and difficulties that customers have got are already enumerated in the knowledge base. If the articles themselves are well-written and cover more things, you’ll be able to learn more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Web Hosting
Our shared web hosting plans include a comprehensive knowledge base where you can find information on all the predicaments that you could experience and their solutions. You can become aware of how to set up and manage a mailing list, how to use an .htaccess file, or how to continue if the settings of your email client are accurate, but nonetheless you are unable to send email messages, for instance. We have done our absolute best to be as comprehensive as possible and to encompass all the available options in order to save you time and to provide you with different solutions for each single issue. The knowledge base contains informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular functions and features in each Control Panel section, while if you’d like to browse the whole article archive, you can visit the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting, will allow you to access the exhaustive online documentation that we’ve compiled for you. The articles contain generic information on our web hosting services, educational tutorials about the different features that you can make use of, as well as troubleshooting guidelines that can help you repair common problems that you may confront. The topics that we’ve covered include virtually everything, from uncomplicated things such as how to host a brand new domain in the account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available in the right corner of the page that you are on, whilst the full article collection is accessible through the dedicated Help section.